TERMS AND CONDITIONS

Terms and Conditions – Spanish Passion

Considering that Pasión Española sells team shirts online, which are not original models from its official distributors;
Considering the Customer's interest in purchasing the T-shirts offered by Pasión Española through its sales channels;
and considering that the products are shipped directly from other countries to the Customer's address;

The purpose of this contract is to establish the general conditions for the purchase of products and services on the Pasión Española website.

1. Confidentiality

Pasión Española is committed to maintaining the confidentiality and security of all data and information provided by the Customer during the purchasing process. This data will be used solely for purposes related to order management, deliveries, and customer service.

2. Customer Service (SAC)

The Customer has a Customer Service channel to resolve questions, requests, or complaints related to their order or any content available on the website.

The SAC can be contacted through the form available on the website or by sending an email to: soporte@pasionespanolagmail.com
.

It is essential to include the order number in all emails for faster processing.

The response time is 2 to 3 business days.

Opening hours: Monday to Friday from 9:00 a.m. to 5:00 p.m. (local time).

Please note that our support service is not 24/7.